What is your turnaround time for a bid?
24 hours to 1 week, depending upon size and complexity [...]
Do you provide quotes / bids to contractors?
Yes. A large portion of our business is derived from [...]
How far in advance do I need to order for 1,000 sqft of flooring?
Typically, this would be 2 weeks to 1 month, however [...]
Do you work with a contractor schedule, i.e. for building a home or structure?
Yes, we work closely with contractors and/or homeowners to ensure [...]
Can you deliver to a build site on a scheduled day and time?
We strive to please our customers and communicate with them [...]
When will I receive my flooring once I place an order?
Most of our products are custom order. Therefore, our inventory [...]
How much is shipping? How far will you ship?
Shipping is FREE for most orders within a 3 hour [...]
Do you supply or sell finishing products?
We do not sell or supply finishing products. We are [...]
Do you finish the product?
We do not finish or install any products. Products will [...]